You acknowledge and agree that the initial appointment is merely to provide general advice on a point of law relevant to your matter. This appointment is for telephone advice only, and as such we do not review any documentation as part of this appointment.

This initial advice includes considering the basics of the matter and providing general advice in relation to the relevant area of law. Should you then want to proceed with a matter, we will provide you with a quote for the works.

If your complaint is about a person or business, we will carry out a conflict check on that person or business before your appointment. If we find we have a conflict and cannot offer you the requested advice, we will notify you.